Choose the right portal
Find the right starting point for practice stock or supplies for an individual patient.
Watch or readCUSTOMER TRAINING
PCSS Learning Center
Short videos and written instructions for wholesale ordering, multi-office access, and patient-direct onboarding.
Open access · No training login required
New wholesale practiceSet up a practice account and get ready to order.
Already invited?Accept your invitation and find your account.
New to patient-direct?Request onboarding for your practice through M2.
Unsure where to begin? See how wholesale and patient-direct differ.
Start here
Wholesale setup
Create and activate a wholesale account
For the person authorized to open a Net-30 practice account.
Watch or readAccept an invitation or fix sign-in
Use the email your practice administrator or PCSS invited.
Watch or readInvite users and administrators
For a practice administrator managing an existing wholesale account.
Watch or readUpdate billing and ship-to details
For practice administrators maintaining account information and delivery addresses.
Watch or readOrders
Place a wholesale order
For buyers and practice administrators on an active account.
Watch or readCheck orders, shipments and reorder
Find your reference, check status and bring previous items back into your cart.
Watch or readRequest a product outside the catalog
For practice administrators when Product requests is available for the account.
Watch or readMulti-office
Order for an assigned office
For a buyer who orders only for the offices PCSS assigned.
Watch or readReview orders across offices
For a designated Operations Manager with PCSS-configured access.
Watch or readPrepare a multi-office account setup
For the practice lead coordinating office access with PCSS.
Watch or readPatient-direct
Request patient-direct onboarding
Start M2 onboarding for an eligible practice using practice and provider information.
Watch or readGo from DocuSign to Equipia
What to do after PCSS receives your patient-direct request.
Watch or readPCSS team
For PCSS staff and reps. Live portal actions require the appropriate PCSS role.
Use the rep workspace
For PCSS reps with assigned portal access.
Watch or readReview wholesale onboarding and activation
For PCSS staff coordinating an account with the designated countersigner.
Watch or readConfigure offices and manager access
For authorized PCSS organization administrators after billing and roles are confirmed.
Watch or readReview wholesale orders and cancellation requests
For PCSS staff handling the order and fulfillment handoff.
Watch or readReview patient-direct request status
For PCSS staff coordinating follow-up with M2.
Watch or readReview private product requests
For authorized PCSS staff who review catalog exceptions.
Watch or read