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MULTI-OFFICE · 1:01 VIDEO

Review orders across offices

For a designated Operations Manager with PCSS-configured access.

The lesson is open to everyone. The live portal may ask you to sign in.

Written steps

  1. Accept the Operations Manager invitation

    Sign in with the invited email, confirm the organization name, then choose Accept and oversee. This role lets you view linked orders and request cancellations. Buyers place orders through Wholesale.

  2. Filter and review

    In Organization orders, use Account, Office and Status, then choose Apply. Open an order reference for the details. Reset filters if you want to see the full list.

  3. Export the filtered list

    Use Download CSV if you need a spreadsheet. It reflects the filters you applied. Keep the export within your authorized organization.

  4. Request a cancellation and check the decision

    Open the order, enter a reason if the form is available, then choose Ask PCSS to cancel. Waiting for PCSS means it is still pending. Check the same reference for the decision and call PCSS for urgent shipment questions.