PATIENT-DIRECT · 0:45 VIDEO
Go from DocuSign to Equipia
What to do after PCSS receives your patient-direct request.
The lesson is open to everyone. The live portal may ask you to sign in.
Written steps
Watch the account contact’s inbox
Look for M2’s DocuSign email. The designated signer reviews the Business Associate Agreement, called the BAA, and the New Account Form, then signs where prompted.
Register using the secure invitation
After signing, follow M2’s welcome instructions and use its secure Equipia invitation to register. If you already registered, sign in with the access you established.
Follow up with your reference
If the documents or invitation are missing, check junk mail and contact PCSS with the request reference. Use M2’s secure Equipia workflow for patient documents.